Patients and residents can currently have one visitor each day, for up to one hour.

To further reduce the risk of infection, patients are asked to limit the number of different visitors they have throughout their stay to a maximum of five people, from the same household.

Visiting hours are between 10.00 am – 8.00 pm (unless collecting a patient who is being discharged).

Exceptions to our hospital visitor policy include:

  • Paediatric patients
  • - Overnight patients - two parents may attend
    - Day cases - one parent may attend (to accommodate social distancing requirements) 
  • Patients who require assistance with communication, wayfinding, mobility, personal care or behaviour management
  • Patients with a complex disability
  • Patients with a life-threatening medical condition
  • Patients who are dying and/or receiving end-of-life care
  • Maternity patients
  • Outpatients (one support person may attend, however patients are encouraged to attend alone where possible)
These exceptions will be managed on a case-by-case basis, by nurse managers and nurse directors.

For more information about visitor restrictions at Cabrini Residential Aged Care at Ashwood, click here.


Information regarding outbreak and exposure sites

Visitors who have attended an exposure site in Victoria, during an exposure period, are not permitted to attend Cabrini until they have completed DHHS directives regarding testing and/or quarantining. Please refer to the DHHS list of public exposure sites for more details about these locations.

Visitors who have returned from an interstate hotspot are also not permitted to attend Cabrini until they have completed DHHS directives regarding testing and/or quarantining, in line with Victoria’s travel permit system. Please refer to the Victorian Travel Permit System website for more details about locations, zone classifications and DHHS directives.

Visitors who are a close contact of someone who has attended an exposure site or hotspot (locally, interstate or internationally), are asked not to attend Cabrini until their close contact returns a negative COVID-19 test result.


Screening processes

Cabrini is following all DHHS guidelines for screening patients and visitors across our sites, including additional screening in response to new exposure sites in Victoria.

Visitors may be required to line up at our entrances, to allow screening measures to take place. We appreciate your understanding as we work through these processes to keep our patients, staff and community safe.

All visitors need to adhere to Cabrini’s screening processes and infection control requirements, including providing details for contact tracing purposes, temperature screening, wearing a single-use mask and social distancing.

Visitors to Cabrini will have their temperature taken and be asked to sign-in, either via an iPad device or with one of our patient services staff. Visitors will need to wear a sticker while onsite, to show they have signed in.

If you are attending Cabrini regularly, you may like to download the Sine Pro app on your mobile device, so you can sign in more efficiently. You can find instructions about this here.

Visitors must also comply with the density and social distancing guidelines in shared or publicly accessible places.


Visiting Cabrini Malvern

Visitors can currently access Cabrini Malvern via the below entrances:

  • Main entrance – good access to main reception and south wards (best access for people with less mobility)
  • Main visitor carpark entrance – good access to the retail pharmacy, central wards, north wards, haematology and oncology centre and consulting suites 40-49
  • Isabella St (between area F and H) – good access to the day procedure centre, level 2 Day Of Surgery Admission, ICU and consulting suites 50-56
  • Gandel Wing – good access for wards 1 – 6 West, medical imaging, day infusion centre, mother and baby centre, GenesisCare radiation oncology centre, cardiorespiratory and consulting suites 17-29 and 31-37