I have a Cabrini PACS account but I have forgotten my password
If you have forgotten your password please call Cabrini PACS support on 03 9508 1338, 8.30 am - 5.00 pm Monday- Friday for your password to be reset.
I know my password but I can’t get access to PACS?
Check the following:
I have access to MIA PACS, can I see images for patients scanned at Cabrini?
Yes. Cabrini and MIA PACS merged in January 2016 to allow the communication of images and reports securely and quickly as required between clinics and referrers. The combined I-med PACS database is the most extensive network in Victoria, with the aim of improving ease of access for referrers and ultimately improving the patient experience.
I have access to PACS but I cannot see the images for my patient?
If you have restricted access to a patient you can use the Break Glass feature.
This may be required for access if you were not the referring physician for the scan.
To “Break Glass”:
If you still cannot access the images or you do not have the patient ID, please call Cabrini PACS support on 03 9508 1338, 8.30 am - 5.00 pm Monday- Friday
I would like to have digital access to patient images on Cabrini PACS but I don’t have an account. How can I set up an account?
Simply email email@example.com with your name, practice address, provider number and contact details.
How do I obtain films/discs?
Cabrini aims for filmless radiology, however, if you require a disc or hard copy films of patient imaging, please email firstname.lastname@example.org with your request, or call Cabrini Medical Imaging reception on 03 9508 1444. Office hours are 8.00 am – 7.00 pm.