At Cabrini we strive to provide the highest possible standard of care. We appreciate receiving positive feedback from our patients and their families. But we also want to hear from patients whose expectations were not met, to give us the chance to improve our services.
If you would like to provide us with your feedback on any aspect of your care or our service, you may do one of the following:
Complaints will be promptly acknowledged and investigated and you will be informed of the outcome.
|Aged Care Quality and Safety Commission||1800 951 822||www.agedcarequality.gov.au|
|Elder Rights Advocacy||1800 700 600||www.era.asn.au|
|Health Complaints Commissioner||1300 582 113||www.hcc.vic.gov.au|
|Office of the Public Advocate||1300 309 337||www.publicadvocate.vic.gov.au|