Your feedback is important to us, so if you would like to send your compliments, offer suggestions to help us improve our service, or to make a complaint, please read the following information.

Compliments, Complaints and Suggestions

If you would like to provide us with your feedback, or you have been unhappy with any aspect of your care or our service, you may select one of the following:

Complaints will be promptly acknowledged and investigated and you will be informed of the outcome.

Cabrini online feedback form


Other avenues for complaints are:

Aged Care Quality and Safety Commission

Elder Rights Advocacy

Health Complaints Commissioner

Office of the Public Advocate