The Team at Cabrini Hospital are proud to join in the global celebration of Patient Experience Week, honouring the values of compassion, care, and collaboration that lie at the heart of our ethic of care. From 29 April to 3 May, we remember that “Every Moment Matters” – highlighting the impact clinical and non-clinical staff have on our ability to deliver a warm and memorable Patient Experience.

We understand that providing exceptional care goes beyond medical treatment – to encompass empathy, understanding, and a commitment to holistic well-being in all disciplines. This week, we shine a light on just some of those who embody these values and make a meaningful impact on the lives of our patients.

Throughout Patient Experience Week, Cabrini will host various activities to celebrate our commitment to compassionate care. From recognition displays to profiling a wide range of staff members we aim to foster a culture of appreciation and collaboration among our staff, patients, and community partners.

Read more about:

• The team who create comfort through food – Head Chef Nash Cheddee and Sous Chef Matthew Jones
• Those who build the right environment for care – Engineer, Dip Carpenter
• Volunteers as a source of solace – Volunteer, Shirley Nimon
• The importance of accounting for compassion – Finance Business Partner, Katrina Ngo
• The people who find the best value for patients – Group Health Funds Manager, Puja Narula
• The impact of compassionate admitting – Mental Health Intake Clinician, Sharon Benedierks

As we reflect on the importance of patient experience, we invite everyone to join us in honouring the individuals and teams who make Cabrini a beacon of compassionate care. Together, we can continue to uphold the highest standards of excellence in healthcare delivery and ensure that every patient receives the care and support they deserve.

For more information about Patient Experience at Cabrini, please visit our Patient Experience pages.