COVID-19 information

Surgical mask use is no longer required in clinical and non-clinical areas across Cabrini; however, we strongly encourage you to do so wherever possible.

Cabrini is committed to delivering safe, high-quality, compassionate care to our community and adapt our response to COVID-19 according to Department of Health Guideline updates. We have stringent infection control processes in place to ensure the safety of our patients, staff, and community.

Everyone has a role to play, so please refer to the information below and follow the guidance provided by our staff, online and on display at our sites.

COVID-19 processes change regularly, so we encourage you to check this page before you attend our facilities.

We know some of the processes in place can be challenging and want to reassure you that our dedicated team will support you and your loved ones during this time.

Thank you for choosing Cabrini for your treatment and care.

COVID-19 information

Visiting Times

Visitor Times

Cabrini’s standard visitor restrictions now apply across our wards. Please click here to view our visiting hours and further information about visiting.

Patients attending the emergency department and the day oncology wards can have one visitor accompany them, with no time limit.

Visitors are not permitted for COVID-19 patients.

Exceptions to this will be managed by our nursing leaders on a case-by-case basis, and include visitors for:

patients who are dying and/or receiving end of life care
communication, language, or interpreter support
behaviour management or dementia care
patients with a complex disability
a support person who is the nominated person under the Mental Health Act

Approved visitors will be limited to one visitor for one hour per day and must:

have no COVID-19 symptoms
provide a negative RAT
wear appropriate personal protective equipment, as directed by ward staff.

Once the patient is cleared, regular visiting hours will apply.

All visitors must wear a mask while at Cabrini. Masks are available for visitors at our main entrances. Please see further information below about the use of masks.

Use of masks

Masks are provided at the entrances to Cabrini sites (please note, cloth masks are not permitted). Surgical mask use is no longer required in all clinical and non-clinical areas across Cabrini; however, we strongly encourage their continuing use in clinical areas.

Please dispose of masks safely by using the bins provided and perform hand hygiene after disposal.

For more information about wearing a mask correctly, visit the Department of Health website.

Please follow the directions of our staff and thank you for playing your role in keeping our vulnerable patients safe during this time.

Please note, directions about wearing masks within healthcare settings can change regularly, so it is a good idea to check this page before you visit, so you are aware of the current settings at Cabrini.

Information for maternity patients

Inpatients at Cabrini Maternity may have an unlimited number of visitors during our designated visiting hours, however where possible, we request that patients keep their visitor numbers to two or three at any one time.

Maternity visiting hours are between 3 – 8pm. Visitors must remain in the room with the parents.

Children, except siblings of the newborn, are not currently permitted to visit the maternity area.

Maternity classes are being provided online if you would like to register for a class click here.

We would be pleased to show you around Cabrini’s maternity unit. Tour bookings can be made by phoning the Maternity Bookings Office on 9508 1724.

Patients are not eligible to receive a refund for online classes unless they are an inpatient at the time of the class.

If you have any further questions please contact the Maternity Bookings Office on (03) 9508 1724 (Mon–Thurs, 8am-4pm and Fri 8am-12pm) or email maternity@cabrini.com.au.

Attending the emergency department

All patients who present to the ED with symptoms relating to COVID -19 or who are admitted from the Emergency Department to the hospital will be tested for COVID – 19.

The symptoms to watch out for are fever, chills or sweats, cough, sore throat, shortness of breath, runny nose and loss or change in sense of smell or taste. In certain circumstances headache, muscle soreness, stuffy nose, nausea, vomiting and diarrhea may also be considered.

The Cabrini emergency department team will assess patients for risk of COVID-19, in line with Department of Health criteria, and will take appropriate precautions to ensure your safety and that of our other patients and staff.

If you are attending Cabrini for your care, please ensure your treating team is made aware if you:

have any symptoms relating to COVID-19
are a close contact of a positive COVID-19 case
are awaiting the result of a COVID-19 test

If you have serious symptoms, such as difficulty breathing, call 000 and ask for an ambulance (inform them you may have symptoms of COVID-19).

Flower and food deliveries

Florists and couriers are permitted to deliver flowers to a site’s main entrance or reception but are not able to attend other areas within our facilities, including ward areas.

When making a flower delivery to Cabrini, please ensure you wait until Cabrini staff confirm that the person you are delivering to is a current inpatient

We kindly ask that no perishable food items are included with flower deliveries at this time.

Cabrini is accepting deliveries of non-perishable food items. Unfortunately, food items that are perishable and deliveries from outside catering are currently discouraged.

We will continue reviewing these processes and making changes as it is safe to do so.

Thank you for your support.

Resources

COVID-19 represents one of several viruses that pose a health risk to our patients, staff and community. We all have a role to play in keeping each other safe and that a high degree of vigilance regarding respiratory symptoms should be maintained.

For more information and resources, we encourage you to refer to the Department of Health website.

The Department of Health has also developed COVID-19 translated information for people from culturally and linguistically diverse backgrounds, health professionals and industry, including factsheets and promotional materials.

We will continue to review information as it becomes available and keep our patients and community updated as the situation evolves.

>> FAQs about COVID-19 vaccines for people affected by cancer [Cancer Australia]

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COVID-19 information

COVID-19 information