Account information

It is advised that you contact your health fund provider prior to your admission to confirm your eligibility, level of cover and liability for any excesses, co-payments or other out pocket costs.

You should also contact your health fund provider to check eligibility or if excess fees apply prior to attending Cabrini Outpatient Programs.

No, you will receive separate accounts from all your medical practitioners who are involved in your care and other providers below.

Please note, a surcharge applies on card payments, including credit and debit card payments.

See below for the rates applied:

• EFTPOS – insert card: FREE
• VISA / MasterCard Debit (incl. wave or tap): 0.72%
• VISA / MasterCard Credit: 0.72%
• AMEX: 1.43%
• Other: 2.2%

Rates correct as of 1 August 2024

Please contact our Patient Services team prior to admission for an estimate of fees and charges.

It is impossible to foresee all circumstances that may affect your account; therefore, this estimate is an approximation only.

You will be required to pay the estimated costs of your hospitalisation prior to or on admission.

Cabrini does not accept all forms of overseas health insurance. Prior to your hospitalisation, you should obtain an estimate of expenses from the Patient Services team. You will be asked to settle your account on admission and will be charged for any diagnostic services on discharge.

On discharge, a detailed account will be supplied to you to claim from your overseas insurer. An itemised invoice is not available on discharge, for many reasons, not all MBSs/Prosthesis have been entered prior to discharge, a discharge billing statement will be available, however to reasons mentioned earlier, may not be correct.

Gold cardholders

You are fully covered for your hospitalisation costs (shared room only) and any diagnostic accounts.

Should you choose to come into hospital as a private patient under your private health insurance and hold a Veterans’ Affairs gold card, you will be billed for your diagnostic accounts and are required to claim them from Medicare and your private heath fund.

White cardholders

You will require to have prior approval to ensure your admission is covered.

For more information, click here.

You will be required to provide evidence of acceptance of your claim (including claim number, contact person and other relevant details). An approval letter from the Third Party can be emailed to psestimates@cabrini.com.au stating your name in the subject line.

Where approval has been given, your account will be forwarded to the Third Party for payment. If your claim has not been accepted (or is not yet determined) your account will be treated as uninsured and you will be responsible for payment of the estimated costs.

Once approved, you are fully covered for theatre costs and accommodation in a ward or shared room. It does not automatically follow that you will receive approval for a period of hospitalisation even though you may have been covered under the same claim for previous visits. Each hospitalisation must be approved by the Third Party.

You may be identified as suitable for one of our Cabrini At Home Programs prior to your admission to our hospital. When you are in hospital, your care team will then help decide if this will best suit your care needs and if this is covered by your health fund.

Many private health insurance funds cover Outpatient Rehabilitation but it may depend on your level of cover or insurance product. You will need to check eligibility with your health fund. Excess may be applicable and product restrictions may apply.

For patients who are not covered by their health insurer there is an option to self-fun (pay) for the service/program.